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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Duran

June 4, 2025

5  out of  5
rating by Jennifer Duran
"I’ve been with Lisa Keith’s State Farm agency for a couple of years now and have had such a stress free experience. Her team member Ryse is the absolute best! She has been super friendly, detail oriented, patient, and quick to explain things in a way that actually makes sense. Whether it was getting a new policy or asking random questions about coverage, she knows her stuff! What I appreciate most is that they don’t try to oversell — they just listen to what you need and help you find the best fit. Highly recommend Lisa, Ryse and the entire team!"
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Adrian Mosco

June 4, 2025

1  out of  5
rating by Adrian Mosco
"When I signed up I submitted paperwork and after a few months my rate went up. I called to find out why and the uninsured motorist form didn’t go through and they weren’t bothered to notify me about it so instead of removing the charge for the time I had it without knowing I have to pay it. I feel cheated, I don’t trust them anymore and as soon as my contract is up I will go somewhere else. I have told my family and friends and now I want others to know as well State Farm should NOT BE TRUSTED. PS. I did NOT refuse to sign the document, I have proof I signed it 3/31/25. THIS WAS NOT MY FAULT. IT WAS YOURS."
We responded:
"Unfortunately, when you sign up for auto insurance with any company you need to fulfill the underwriting requirements or your rate will increase. We were very clear when you signed up that to keep the rate we quoted you; you needed to sign and send back the under and uninsured motorist form. You refused to send it back, so your rate went up. We would be more than happy to honor the original rate quoted, but we need you to please sign and send back the form we have requested from you. This is not just a State Farm underwriting requirement this is an auto insurance requirement for all companies. I understand you are frustrated, and we are here to help. We have emailed and called you about the form many times. Please respond with the form and you will have the original rate quoted. "
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Wallace Sweet

June 4, 2025

5  out of  5
rating by Wallace Sweet
"I would recommend Lisa Keith and her team to anyone looking for help with their insurance needs. Very attentive and responsive when ever anything has come up that needs to be dealt with including making a claim and getting needed documents."
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Scott Cowley

June 4, 2025

5  out of  5
rating by Scott Cowley
"I've been with Lisa and her team for a few years now. I've been with State Farm in multiple states for decades. They have been, by far, the most responsive staff and proactive in helping me with my questions. The staff has helped me clearly understand different coverages to best my needs and my budget. Thank you all!"
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Toni Speake

February 10, 2023

5  out of  5
rating by Toni Speake
"Lisa Keith and the people who work at her office are first class in the insurance industry. Efficient, extremely knowledgable, patient and will work hard to earn customer loyalty. State Farm offers dangerous breed dog insurance, so you can keep your beloved pets. To the Lisa Keith office I say thank you for taking good care of me and my family and ensuring our liabilities are covered!!"
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Tom Banton

January 26, 2023

5  out of  5
rating by Tom Banton
"Lisa helped me plan my finances so I can retire without any financial burdens. Very personal and sincere."
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Lawrence Sullivan

January 10, 2023

5  out of  5
rating by Lawrence Sullivan
"Was nervous about meeting up with someone to discuss life insurance for the first time. Lisa made the entire experience very comfortable and answered all my questions. I highly recommend her!"
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Damini sahu

November 14, 2022

5  out of  5
rating by Damini sahu
"Lisa Keith is one of the best insurance agent I've ever had the pleasure of doing business without a doubt, and the entire team is fantastic."
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Alan Stokes

October 14, 2022

5  out of  5
rating by Alan Stokes
"Lisa Keith assisted me with getting insurance on some vacant lots prior to building. She was extremely thorough and his customer service was unmatched. I needed insurance ASAP and she was able to get me the coverage necessary almost immediately."
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Peter Joy

September 16, 2022

5  out of  5
rating by Peter Joy
"I have been with Lisa for 5 years. Incredibly efficient and professional. I highly recommend. I recently had amazing,fast and easy experiences with. I love these guys."
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Scott Viers

September 1, 2022

5  out of  5
rating by Scott Viers
"Lisa got the homeowners insurance on a complicated Property, and she has been great to deal with glad I found her"
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Anand Tiwari

December 20, 2021

5  out of  5
rating by Anand Tiwari
"I have been so happy with the service I get from State Farm Insurance, particularly Lisa Keith! She is always very helpful and responds almost immediately to any questions or services I need taken care of. I wouldn't go anywhere else!!"
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Ankit Kaushik

December 2, 2021

5  out of  5
rating by Ankit Kaushik
"Lisa has helped us with our insurance needs and made everything simple and effortless on our end. Plus we saved a substantial amount on insurance premiums by going with her. We recommend working with her to everyone we know. Thank you Lisa for your excellence and professionalism!"
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Michael McGinnis

January 20, 2021

5  out of  5
rating by Michael McGinnis
"Having multiple properties and tons of questions, Lisa and her staff were more than patient and extremely helpful. I highly recommend their service."
We responded:
"Thank you for your kind words!!! We appreciate you and always enjoy working with you."
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Kevin Notargiacomo

January 20, 2021

1  out of  5
rating by Kevin Notargiacomo
"My place got flooded in Point Loma, back in July. My renters insurance was with State Farm, and they didn't do anything to help or assist me. Very disappointing that in a time of a crisis, that the they "WEREN"T LIKE A GOOD NEIGHBOR," and left me high and dry. If you have an opportunity to go else where... then do it."
We responded:
"Unfortunately, Renter's Insurance and Homeowner's Insurance don't cover floods this is what Flood Insurance is for. When you receive your policy in the mail it states this. We always try to help our customers thru the hard times but it is not possible to extend coverage that is not stated in the policy."
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Alyssa Olinger

October 15, 2020

5  out of  5
rating by Alyssa Olinger
"Lisa Keith was super friendly and she specializes in pet liability so if you are looking for renter's or home owner's insurance that covers all dog breeds she is the one to go to."
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Marianne Gaylord

July 7, 2020

5  out of  5
rating by Marianne Gaylord
"Lisa is lovely! She gives you ALL the information and works with you for the best price available! I really appreciate her help!"
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DEE CHAVEZ

June 25, 2020

5  out of  5
rating by DEE CHAVEZ
"Abby from State Farm is the greatest. Hands down the most sincere professional in the business. When I needed her to be direct she was. When I needed her to be prompt she was. She handles business with passion and understanding. I from Fresno Ca. and I would recommend anyone in California to her at the San Diego Lisa Keith office. Best experience in a long time. Thanks alot State Farm."
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Evette Minns

June 13, 2020

5  out of  5
rating by Evette Minns
"They are always available to support."
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Melanie Drummond

June 11, 2020

5  out of  5
rating by Melanie Drummond
"Incredibly friendly and knowledgeable while providing a professional and efficient experience. Lisa helped me with a life insurance policy."
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Tiffanie Clark

May 3, 2020

1  out of  5
rating by Tiffanie Clark
"I was with Lisa for 3 years, not because she was great, but because I found her online and needed an insurance that covered my pitbulls. We dealt with a lot of hassle during the process to purchase our home and I was working with her throught this time. Our lender screwed up papers left and right. Which meant I had to keep asking Lisa if she could please rewrite the policy costs and redate the start date for our insurance . Needless to say it was a stressful situation and through it she questioned me, made comments that she had never been asked to re do a policy so many times as if I was putting her out. Isnt that what you do all day is write policies? She is very condescending when speaking to her over the phone, or when asking questions, or trying to lower your price on your policy. I tried to change insurance a couple years ago and needed the declaration page from her for the other insurance agent. She never gave it to me. This was the first time she actually was nice on the phone and "wanted to help" instead of giving me the declaration page,s o I could change ins. she hard sold me on why it wouldn't work with this other company and how much money I would loose. So I stayed against my better judgment. My policy hiked drastically after an accident. I chose to leave, but without telling her this time around. Needless to say she was short with me and not helpful. She then dated the cancellation date incorrectly. It is illegal to be I insured with more than 1 company at a time in Cali. So I emailed her nicely explaining I think there was a typo could you please update. 5 days go by and not a word from her. No response to my email no call. Nothing. She has just ignores me after I canceled my car policies, but I still have home owners ins. with her. I am changing agents and keeping state farm. The company and insurance and coverage is great. You do get what you pay for. The agent needs a lesson in how to conduct herself. Learn to be more friendly and helpful and lose the attitude. It's your job, you arent doing anyone favors. Respond in a timely manner! Update your clients on what's going on. I had to call the 800 number to find out that she submitted the change the day after I emailed her, but could not be bothered to respond to her client. Rude!"
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Donn Wilkins

June 11, 2019

5  out of  5
rating by Donn Wilkins
"They were quick with their response and helpful. Lisa Keith's team at State Farm are great at what they do, and stand as a testament that State Farm Insurance is for sure the good handsome people for sure!"
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Bonnie turner

June 5, 2019

5  out of  5
rating by Bonnie turner
"They are always very nice great customer Service and helpful"
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JOANNE KIM

May 22, 2019

5  out of  5
rating by JOANNE KIM
"The best experience with Kayla. She was friendly, very responsive and everything was handled easily and quickly."
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Jason F

May 8, 2019

5  out of  5
rating by Jason F
"Kayla Hitson is a great agent and she is very good at what she does . I needed a unique investment property insured and I called around many places to see who could insure it but didn’t get much follow up . Kayla and Lisa were on top of it and I was able to insure with no problems at a very fair premium . I will recommend them to everyone!"